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Certified Aquascape Contractor Nevada A24 license #0092269

Reno & Sparks · 775.343.5644 · pondsbymay@gmail.com

FAQ

Frequently Asked Questions

Who builds koi ponds and waterfalls in Reno, Nevada? +

Ponds By May, Justin May’s pond company in Reno, designs, builds and maintains koi ponds, water gardens, Pondless® waterfalls, streams and fountains in Reno and Sparks. It holds Nevada A24 contractor’s license #0092269, is a Certified Aquascape Contractor and was Aquascape’s Rookie of the Year for 2025. Call 775.343.5644.

How do I get a free quote from Ponds By May? +

Call 775.343.5644, email pondsbymay@gmail.com, or use the free quote form at pondsbymay.com/sprinkler-repair-near-me-contact/. Ponds By May comes out, looks at the site and gives a straight answer and a free quote.

What areas does Ponds By May serve? +

Reno and Sparks, Nevada.

Is Ponds By May licensed? +

Yes. Ponds By May holds Nevada contractor’s license #0092269 in classification A24 (Fountains and Other Water Features) and is officially certified through the state of Nevada and through Aquascape as a Certified Aquascape Contractor. It was Aquascape’s Rookie of the Year for 2025.

What does a pond clean-out include? +

A Ponds By May clean-out includes: drain, rinse and refill; pressure-wash rock and gravel; removal of excess debris and leaves; fish health inspection; thinning overgrown aquatic plants; checking underwater lighting; cleaning and inspecting the filters; inspecting pumps and check valves; checking the float valve; and a pond, stream and waterfall face lift.

How often should a pond be maintained? +

Ponds By May offers pond and waterfall maintenance weekly, bi-weekly, monthly or semi-annually, and suggests what fits your pond. Most ponds need a full clean-out once a year, usually in spring. Call 775.343.5644 for pricing.

Can Ponds By May fix a pond someone else built? +

Yes. Ponds By May repairs, cleans out and rebuilds existing ponds and waterfalls, including leaks, weak waterfalls, green water and collapsed edges.

How long does it take to build a pond? +

It depends on the size. For one backyard waterfall it was about three days start to finish: one day to prepare and lay out the site, another to have water flowing, and a quick return visit for fine-tuning. Ponds By May gives a timeline with every quote.

Does Ponds By May rescue sick pond fish? +

Yes. Ponds By May rescues, medicates and relocates pond fish, as many as you have. The fish are brought to its facility, which has many stock tanks, and medicated there. It also takes oversized fish and fish owners no longer want or have room for.

Can I adopt fish for my pond? +

Yes. Ponds By May’s adoption program works out what you want and which fish suit your pond’s size. Once your selection is approved, a delivery date is scheduled and the fish are personally released into your pond. Some ponds cannot take some fish because of filtration and circulation.

Does Ponds By May sell pond supplies? +

Yes. The online shop at pondsbymay.com/shop/ carries the Aquascape gear Ponds By May installs: AquaSurge® pumps, Signature Series skimmers and BioFalls® filters, 45 mil EPDM liner, Pro Air aeration, LED pond lighting, water care, fish food and netting. Orders ship by USPS, with rates at checkout.

What size pump does my pond need? +

As a rule of thumb, the pump should move the whole pond at least once an hour, and a waterfall needs about 1,000 to 2,000 gallons an hour for every foot of spillway width, sized up for height and pipe. The free pond planner at pondsbymay.com/pond-calculator/ works out gallons, liner size and pump size, and Ponds By May will confirm it on site.

Is there a discount for reviewing Ponds By May? +

Yes. Leave Ponds By May a Google review and get 10% off your next service.